Return & Refund Policy
At Bondi Girls, we want you to love every purchase. If you're not completely satisfied, we're here to help.
30-Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact us at support@bondigirls.com.
If your return is approved, we will provide instructions on how and where to send your package. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Items returned without prior authorization will not be accepted.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
We will assess the issue and work with you to provide a suitable solution as quickly as possible.
Non-Returnable Items
Certain types of items cannot be returned, including:
• Custom or personalised products
• Gift cards
• Personal care products
• Final sale items
If you have any questions regarding a specific item, please contact us before placing your order.
Exchanges
The quickest way to exchange an item is to return the original item once approved and place a new order for the desired product.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or payment provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at support@bondigirls.com.
Contact Information
Store Name: Bondi Girls
Company Name: GE Zorgt
Company Address:
Solidus 16
6661 TC Elst
The Netherlands
Company Number (KvK): 87386550
Phone: +31 6 13587863
Email: support@bondigirls.com
Monday to Friday | 09:00 – 17:00 (AEST)
Weekends | 11:00 – 16:00 (AEST)
We aim to respond to all inquiries within 24 hours.
